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HW Humphreys: Fueling Customer Satisfaction - A Heartwarming Testimonial

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29th June 2023

HW Humphreys: Fueling Customer Satisfaction – A Heartwarming Testimonial

At HW Humphreys, we believe that putting customers first is the key to success.

With over 110 years of experience in fuel distribution, we understand the importance of providing reliable and efficient service to our valued customers.

As part of Certas Energy, one of the UK’s largest fuel and lubricants distributors, we proudly maintain our local identity and continue to deliver the same exceptional service that has earned the trust of our customers for generations.

Join us as we hear from our passionate team and loyal customers about their experiences and why HW Humphreys is their trusted fuel supplier.

Verity McLaren, Humphreys’ Commercial Sales Manager for North and West Wales, shares her perspective on the customer-centric approach.

She explains, “Our work is all about the customer. Every decision we make revolves around how it will benefit them. Customer satisfaction is at the core of everything we do.”

Michelle Evans, a dedicated member of our sales department, reflects on her time with HW Humphreys. She says, “We work tirelessly to ensure our customers are happy and receive their deliveries on time. Maintaining customer satisfaction is our top priority. It’s the reason why our customers keep coming back.”

The HW Humphreys team takes great pride in their local roots and community involvement. Michelle explains, “We are deeply connected to the community. We sponsor local initiatives and engage with our customers on a personal level. We strive to build long-lasting relationships based on trust and reliability.”

Verity highlights the exceptional service provided by the drivers, stating, “Our drivers know each customer by name and address. They go the extra mile to make every interaction personal. It’s the small gestures that make a big difference.”

Michelle acknowledges the collective effort of the HW Humphreys team, stating, “Our success is a result of the entire team’s dedication. We all share a passion for ensuring our customers receive their fuel promptly. It’s a team effort, and we take pride in going above and beyond.”

The testimonials from Verity and Michelle highlight the unwavering commitment of HW Humphreys to prioritise customer satisfaction. At HW Humphreys, we believe in delivering exceptional service and building lasting relationships with our customers.

Experience a better service

At HW Humphreys, our customers are at the heart of everything we do. With a dedicated team that goes above and beyond, we strive to provide reliable fuel distribution and exceptional customer service. We are grateful for the loyalty and trust our customers have placed in us over the years. If you’re looking for a fuel supplier that values customer satisfaction, look no further than HW Humphreys. Experience our commitment to service excellence by visiting our website or contacting us at 01766 513 017.

For more information, visit the HW Humphreys website or call 01766 513 017.

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