Category: Important information

Easter Opening Times

Whether it’s boiler servicing or a heating oil top up you need, your local team will be happy to help with any enquiries. If you

March 12, 2024

Customer Update: Heavy Objects on Heating Oil Tanks

Please refer to our latest update which we kindly ask all customers to review.

January 31, 2024

Over 75? Call us to join our Cold Weather Priority List

Call 01766 513 017
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Registered Office: Certas Energy Ltd, 1st Floor, Allday House, Warrington Road, Birchwood, Cheshire, WA3 6GR

Google Rating

4.7

Based on 35 reviews

Humphreys H W & Son

4.7

review us on See all reviews

Maria Gillespie

1725645887

An absolutely amazing company, I cannot recommend highly enough. Their customer service advisors go above and beyond to help,, they are always extremely polite and professional. Many times I’ve ran low on oil and they’ve moved mountains to get a delivery to me as quickly as possible. Outstanding service and delivery. I wouldn’t go anywhere else for my oil. Simply fantastic service. 06/08/2024.Maria Gillespie. Capel Maentwrog, Maentwrog.

nigel vaughan

1725644422

Came on time - even got a call when delivery was 5 mins away - excellent service

James Gray

1725630488

I've used this company for over ten years. My cottage is in a difficult rural location and requires some effort to deliver. They are extremely helpful, responsive if we run low and competitive on price. Very reliable and highly recommended.

Iwan Jones

1725628783

Great service and fantastic prices 👍🏻 Diolch yn fawr

Louise Tennant

1720765614

Always super helpful and offer the best price for heating oil locally. Delivery is always prompt and they text you on the day of delivery. I've always received excellent service from Humphreys Oil.

Jane Hollywood

1718178579

Great service local staff that speak welsh fairly priced rapid delivery.

Rachel Claybrook

1714665999

Excellent service. Credit where it's due. Highly recommend. Went out of their way to bring us heating oil on the same day we had run out.

jack first

1707409866

I have dealt with this company for six years and service has been good.

Jennifer Smart

1706294598

I have phoned twice, so texted by email twice, they will not geg back to me, insm thinking of changing suppliers if no joy on Monday of ordering.It is urgent, getting low on oil.18th no sign if the tanker,.Wanted to go out shopping this mirning but held off until they arrived.Telephoned the number basically told me go away office now closed.

sharron jones

1705055682

Morfudd Meulman

1704977622

Helpful and friendly team Thank you

Paul Otway

1704971215

Rhianwen Edwards

1702451905

Great price and fast delivery 👌 Gwasanaeth Cymraeg a lleol heb ei ail. Diolch.

Hugh N

1702400055

Great,

IOLA WILLIAMS

1701594594

Friendly Staff always ready to help and helpfull with delivery and price

Dr Chris Davies

1698140513

Delivered on time and efficiently as always.

Jacqui Gears

1696678523

Fantastic service with a lovely and friendly team on the phones. Really good prompt service.

Heulwen Huws

1696577983

Wedi defnyddio y Cwmni ers blynyddoedd. Ychydig o drafferth wedi i'r trosglwyddo i Cetras, ond ers gallu cysylltu yn syth a Port gwasanaeth arbennig yn ol. Gwasanaeth Cymraeg a chwrtais bob tro

Gwilym Jones

1694782425

Oil is always delivered on or before the scheduled delivery date.Never had a problem in over 30 years of using this company.

Janet Lock

1694764558

Always good to order by phone and talk to really lovely people. Delivery was prompt and trouble free.

cherise hunt

1689359522

Used this company solidly for the last 8 or so years. Helpful and Jolly team at the other end of the phone. Efficient delivery. Can't ask for more.

Nia Williams

1688964821

Exceptional service provided - highly recommended supplier

India Kift

1688799411

Great company with competitive prices and quick delivery. Highly recommend.

Michael Butterworth

1688794087

Amazing service there when you need them

Mike James

1688302390

Great reliable service

Toni Jones

1688203731

Reliable and always offer a good price. Drivers also take care when making deliveries.

Eleanor Evans

1688198309

Helpfull office staff - friendly helpfull driver.

Gary

1688192422

Great service at very competitive prices. Friendly staff which keep you up to date on your delivery.

Rhodri Scott

1688191197

Very happy with the service.

aled Hughes

1688188327

Very good

Margaret Hughes

1663661396

Very very poor. Having been on hold for far too long I than had to give unnecessary details about home, vat, phone number, name, account number. I only wanted prices.a price for red diesel and

Roger Griffiths

1663539166

Tried on numerous occasions to contact them by telephone held in a queue and then cut off. As a result went elsewhere to purchase heating oil

Stephen Richardson

1621158048

Now a Certas Depot. Same faces just different name.

Jeremy Nedwell

1588845172

We've had excellent service from this old-established company since we came to Wales 10 years ago. We've found them reliable, helpful and friendly.

Darren Kelly

1550046591

Quick service with friendly staff. Ordered over Christmas time and our oil was still delivered very promptly!

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