Order Your Heating Oil Online

Our online services are designed to give you complete control over your heating oil needs.

You can order 24/7, track your delivery in real-time, make secure payments and even opt for paperless billing.

How It Works

Ordering your heating oil online with Humphreys Oil is as easy as 1, 2, 3! Firstly, register for an account, then simply enter your postcode and the amount of oil you need to receive an instant online quote. Next, place your order.

Ordering Heating Fuel Online

Select your payment method, then securely place your order. 

Tracking Your Deliveries

Monitor your delivery status in real-time and receive notifications when your oil is on its way.

Excellent
Based on 36 reviews
I have now for the last few weeks order my heating oil. I have ordered it but won't deliver until I have paid in full my oil is down to about 100 litres I have no heating or hot water? Why won't they deliver to me I have paid 50% now another part payment next week the last part ??
I am disabled pensioner.
I have been with them since 2019. I have to rely solely on two fan heaters. Hot water boil the kettle for washing.
up. I get co flicting information.
Please certas help me get my home warm again. I will end up in hospital with hyperthermia? I have a dog too who is elderly.
Update. I have now had my oil delivered. Adjusted the quantity and payment.
So everything is now as it should be.
Oil is always delivered on or before the scheduled delivery date.
Never had a problem in over 30 years of using this company.
An absolutely amazing company, I cannot recommend highly enough. Their customer service advisors go above and beyond to help,, they are always extremely polite and professional. Many times I’ve ran low on oil and they’ve moved mountains to get a delivery to me as quickly as possible. Outstanding service and delivery. I wouldn’t go anywhere else for my oil. Simply fantastic service. 06/08/2024.

Maria Gillespie. Capel Maentwrog, Maentwrog.
Came on time - even got a call when delivery was 5 mins away - excellent service
I've used this company for over ten years. My cottage is in a difficult rural location and requires some effort to deliver. They are extremely helpful, responsive if we run low and competitive on price. Very reliable and highly recommended.
Great service and fantastic prices 👍🏻 Diolch yn fawr
Always super helpful and offer the best price for heating oil locally. Delivery is always prompt and they text you on the day of delivery. I've always received excellent service from Humphreys Oil.
Great service local staff that speak welsh fairly priced rapid delivery.
Excellent service. Credit where it's due. Highly recommend. Went out of their way to bring us heating oil on the same day we had run out.
I have dealt with this company for six years and service has been good.

Life's Easier When You Order Heating Oil Online

Our intuitive website has been designed to make it as easy as possible to order heating oil online.

A simple, straightforward and secure portal, it’ll take you minutes to place your order.

As a family-run business serving North Wales for over 100 years, we're not just a heating oil supplier; we're your neighbours. We're committed to providing personalised service and expert advice. Our friendly team is always here to answer your questions and help you with your heating oil needs.

We also know that price matters; that's why we strive to offer competitive heating oil prices in North Wales - and we offer flexible payment options, including monthly payment plans, to make managing your heating oil costs easier.

 

Mobile

Frequently Asked Questions

  • You can create a new account in seconds. Click here: Customer Login | Certas Energy. You will be sent to our parent company, Certas Energy. 

  • Click the "Log In" button on our website and enter your registered email address and password. If you've forgotten your password, click the "Forgot Password" link and we'll send you instructions on how to reset it.

  • Ordering your heating oil has never been easier! With our online account, you can place orders 24/7 from your phone, tablet or laptop. Enjoy the convenience of ordering on the go and ensure you never run out of fuel again.

  • You'll need to tell us your postcode, the approximate amount of heating oil you need (in litres) and your preferred delivery date. If you have any specific delivery instructions (e.g. gate access code, location of your tank), please have those ready as well.

  • If you're unsure how much oil you need, check your tank gauge. It will give you an indication of your current oil level. If you're still unsure, you can contact us, and we'll be happy to advise you. We can also discuss options like our fuel monitor service which helps you track usage and works alongside our automated ordering services.

  • In addition to ordering and tracking fuel, an online account offers a range of additional features. You can view your account balance, access billing information, make payments and more. Enjoy the flexibility and control over your account from the comfort of your own device.

  • Yes, we offer both standard kerosene and premium heating oil options like our brand Glowmax. You can select your preferred type of oil when placing your order online.

  • Please contact us as soon as possible if you need to change or cancel your order. We'll do our best to accommodate your request, but changes may not be possible once the delivery is scheduled.

     

  • Absolutely! With your online account, you can conveniently place orders for fuel and track the progress of your delivery. Stay informed about the status of your fuel order with ease.

FoxRadar Smart Heating Oil Monitor

For ultimate peace of mind, we recommend our FoxRadar smart heating oil monitor. This clever device takes the worry out of managing your heating oil. FoxRadar constantly monitors your oil level and sends the information straight to your smartphone. No more going outside to check the tank!

You can even set up automatic refills if paired with one of our Automated Delivery Services. It's like having your own heating oil assistant! FoxRadar will also send you low-level alerts if you prefer to order manually.

Plus, you can track your heating oil usage over time to help you budget and potentially save money. FoxRadar is easy to install but our team is also available to help if you need it. It's a small investment for big peace of mind.