Croeso from Humphreys

From the Welsh valleys to the sweeping coastlines of Anglesey, our friendly and local team delivers your fuel wherever and whenever you need it. We provide a reliable, local service all year round.


The countdown to Christmas is on! Make sure you order your heating oil in plenty of time, so you don’t find yourself short this winter.

Established in 1908, our fleet delivers fuel to homes and businesses across Wales.

Easy ordering

Quality fuels

Local service & knowledge of your area

From depot to doorstep in 5 hours*

Safety-first culture

Fair, honest pricing

Carbon offsetting option

Welsh speaking Reps

Based on 23 reviews
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Dr Chris DaviesDr Chris Davies
09:41 24 Oct 23
Delivered on time and efficiently as always.
Jacqui GearsJacqui Gears
11:35 07 Oct 23
Fantastic service with a lovely and friendly team on the phones. Really good prompt... more
Heulwen HuwsHeulwen Huws
07:39 06 Oct 23
Have used the Company for years. A bit of trouble after the transfer to Cetras, but... since being able to connect directly with Port a special service back. Welsh and polite service every timeread more
Gwilym JonesGwilym Jones
12:53 15 Sep 23
Oil is always delivered on or before the scheduled delivery date.Never had a... problem in over 30 years of using this more
Janet LockJanet Lock
07:55 15 Sep 23
Always good to order by phone and talk to really lovely people. Delivery was prompt... and trouble more
cherise huntcherise hunt
18:32 14 Jul 23
Used this company solidly for the last 8 or so years. Helpful and Jolly team at the... other end of the phone. Efficient delivery. Can't ask for more
India KiftIndia Kift
06:56 08 Jul 23
Great company with competitive prices and quick delivery. Highly recommend.
Toni JonesToni Jones
09:28 01 Jul 23
Reliable and always offer a good price. Drivers also take care when making... more
Maria GillespieMaria Gillespie
06:47 01 Jul 23
An absolutely amazing company, I cannot recommend highly enough. Their customer... service advisors go above and beyond to help,, they are always extremely polite and professional. Many times I’ve ran low on oil and they’ve moved mountains to get a delivery to me as quickly as possible. Outstanding service and delivery.Maria Capel more
06:20 01 Jul 23
Great service at very competitive prices. Friendly staff which keep you up to date... on your more
Jeremy NedwellJeremy Nedwell
09:52 07 May 20
We've had excellent service from this old-established company since we came to Wales... 10 years ago. We've found them reliable, helpful and more

Ways to pay

We understand the importance of budgeting and managing your finances effectively. At HW Humphreys, we offer flexible payment options designed to assist you with your budgeting needs.

Whether you prefer to pay upfront or spread the cost throughout the year, we are here to support you in managing your heating oil expenses while keeping your home warm and comfortable.

Safety-first, always

Every time you top up, your delivery driver will check your tank for cracks, damage, and signs of ageing, to help you stay safe and free from costly leaks.

Never go cold with our simple re-ordering

Keep your heating oil topped up without ever lifting a finger with our planned pay monthly service. We monitor the level of heating oil in your tank and schedule a delivery when our systems detect that you are running low.

Payments are automatically spread out over monthly direct debits - it really is that easy. We’ll even send you an email, text or phone call before we top up your tank, so you can relax knowing we’re on our way.

Set up simple re-ordering

Create An Account

Over 75? Call us to join our Cold Weather Priority List

Call 01766 513 017

Frequently Asked Questions

    1. Experience: With over a century of experience, Humphrey's has built a strong reputation for keeping homes and businesses warm across North Wales. Our extensive knowledge and expertise in the heating industry ensure reliable and efficient solutions.

    2. Comprehensive Services: Humphrey's offers a wide range of heating services to cater to your specific needs. From heating oil delivery and tank services to boiler installation and repairs, we provide a complete solution to meet your heating demands.

    3. Professional, Friendly Team: Our team consists of experienced technicians who are dedicated to delivering excellent service. We prioritise customer satisfaction through professional installations, reliable repairs, and valuable advice.
    4. Customer Focus: At Humphrey's, we place a strong emphasis on meeting our customers' needs. We listen attentively to your requirements, offer personalised solutions, and provide ongoing support to ensure that your heating system operates optimally.
    5. Commitment to Safety: Safety is our utmost priority. Whether it's ensuring proper tank installations or conducting thorough maintenance checks, we adhere to strict safety standards to protect your property and the well-being of your loved ones.

  • Choose our top-quality standard kerosene, delivered by friendly local drivers. Or consider our premium kerosene heating oil: Glowmax. Premium oil is cleaner-burning and more efficient than standard kerosene. It’s also kinder to your boiler, and could help boost its efficiency.*

    What’s more, Glowmax has been tried and tested by AGA. So, whether you’re looking for our standard, high-quality kerosene or something more premium, we’ve got you covered. 

    (*Efficiency and performance of Glowmax based on evidence of tests carried out comparing Glowmax to our standard kerosene.)

  • 1,000 litres will last for up to a year. However, this will depend on things like:
    • - The size of your home
    • - How often you turn the heating on
    • - The efficiency of your boiler
    Every heating oil tank should be fitted with a gauge that measures how much oil is left in the tank. Humphreys can help with the installation of this radar device. We recommend that you leave your tank at a maximum of 80-90% capacity to prevent overflow.
  • We always do a visual inspection before we fill your tank with heating oil to make sure it’s safe and to help prevent expensive leaks. To help prepare for your heating oil delivery, you can also do a few of these checks yourself:
    • Making sure there’s a strong base to support your tank and its contents
    • Checking for cracks and splits
    • Making sure all gauges and alarms are working
    • Removing any nearby obstacles that could prevent delivery
    • Keeping vents and gauges protected from rainwater
    • Turning off your boiler
  • 500 litres. To order a top up, get a quick online quote with Humphreys.

  • Nobody likes to run out of heating oil in the middle of a cold snap. But if you’re over 75 or considered vulnerable, it’s even more important to stay safe and warm.

    That’s why we created Cold Weather Priority, to make sure you get priority delivery if there’s extreme weather or a fuel shortage. And better yet, it’s FREE to sign up.

    Call us on 01766 513 017 for more information.

Feeling the pinch?

The cost of living is at an all-time high, which can make it even harder to budget for necessities such as heating. Part of the Certas Energy family, Humphreys customers have access to a range of additional services to help finance your heating oil.

Install a heating oil monitor

Know exactly what you are spending

Monthly payment plans

Spread the cost of your heating oil

Service your boiler

Avoid nasty surprises with a boiler care plan

Try GlowMax

The most efficient, premium fuel



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